School District No. 35

Student Record Requests

Official Transcripts and Certificates

A transcript is an official listing of your secondary school (high school) marks and credits received specific to a B.C. Graduation Program. By following the link to the Government of British Columbia Transcripts and Certificates page you can obtain your official and unofficial transcripts, find your Personal Education Number (PEN), and get your official Graduation Certificate.

Find Your School

Student records such as Permanent Student Records (PSR) and official letters are issued by the school last attended. To find contact information for Langley School District schools, please visit the School Directory.

Permanent Student Records (PSR)

A Permanent Student Record (PSR) is a the Ministry-required record documenting a student's educational history in the BC public school system including courses taken, absences, schools attended, and graduation status. The PSR is kept for 55 years after the last day enrolled.

Current students and former students may obtain a Permanent Student Record (PSR) from the school they currently attend or last attended. To request a PSR, submit a signed Authorization to Release Student Records Form to the school. Requests must be authorized by the student if they are 19 years of age or older, or by the parent/legal guardian of a student under 19 years of age. 

Official Letters

Current students and former students may request an official letter confirming their address, attendance, or registration at a Langley School District school.

To request an official letter, submit a signed Authorization to Release Student Records Form to the school. The form must be signed by the student if they are 19 years of age or older, or by the parent/legal guardian of a student under 19 years of age.

Third-Party / Lawyer Requests 

Student records are maintained by the last school attended by the student. Third-party requests, including requests from legal representatives, require written authorization from the student (if 19 years of age or older) or the parent/legal guardian of a student under 19 years of age. A signed Authorization to Release Student Records Form must be submitted to the school.

Additional Information

Who can authorize the release of student records?

To ensure the privacy and security of the student record information, a legible copy of government issued photo identification must be shown to the office staff when picking up the documents.

Postage will be charged at $5 for domestic items and $20 for overseas. Processing an order may take approximately 5 to 10 business days and delivery time is additional. Payment for services is collected at the time of request. 

General Student Record Enquiries

For general enquiries about student records, please email info@sd35.bc.ca

For information on requests for records under the Freedom of Information and Protection of Privacy Act (FIPPA or 'FOI' Requests), click here.

Freedom of Information Requests

British Columbia’s Freedom of Information and Protection of Privacy Act (FIPPA) or FOIPPA enables the public to request and obtain copies of records held by public bodies when those records are not routinely available.

If you are requesting your student records, please visit the District's Student Record Request page here.

How to Submit a Request

To request records or information from the Langley School District, you can make a formal request. All requests must be done by completing the form below and sufficient detail must be provided to assist staff in locating the records you are seeking.

Freedom of Information Request Form

When submitting a request:

• Try to provide sufficient details of the records you are seeking. Broad requests, or requests “for all records” take longer to process and increases the likelihood of longer timelines for information delivery.
• Use specific dates of records you are requesting.

All formal requests must be made by completing and submitting the form to the Langley School District’s Privacy Officer by email: privacy@sd35.bc.ca

Alternatively, formal requests for information can be made by completing and submitting the form by mail:

Attention: Privacy Officer
Langley School District
4875 – 222 Street
Langley, BC V3A 3Z7

Fees

In accordance with the Freedom of Information and Protection of Privacy Act, there is no cost to access personal information. As per FIPPA, public sector organizations are permissible to charge fees for formal Freedom of Information requests. The Langley School District waives initial fees for Freedom of Information requests.

Section 75 of FIPPA permits school districts to charge additional fees for:

• Locating, retrieving and producing the record
• Preparing the record for disclosure
• Shipping and handling the record
• Providing a copy of the record

You will be notified of the additional costs associated with your request once these costs have been determined.

Timeline

Public bodies have 30 business days to respond to requests for records. In some instances, the public body may take an extension of 30 business days. Individuals submitting a request will receive an acknowledgement of the request within 10 business days. The school district will respond to the request within 30 business days, unless an extension is required.

Such circumstances include:

• Where you have not given the public body enough detail to identify a requested record.
• There is a large number of records and meeting your request within the time limit would unreasonably interfere the operations of the public body.
• More time is required to consult with a third party or another public body.

If you have any questions about Freedom of Information requests, please email the District’s privacy officer: privacy@sd35.bc.ca