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SchoolMessenger Notification System in Langley Schools

August 22, 2024

The Langley School District uses a notification system called SchoolMessenger to communicate information to families. As we approach September and welcome our new families to our schools, some parents/guardians may receive a text message notifying them about SchoolMessenger. Below is information about the system.

Families may get a text message that says:

“Langley School District messages. Reply Y to confirm, HELP 4 info. Msg&data rates may apply. Msg freq varies. schoolmessenger.com/smsca”

What is SchoolMessenger? 

  • A notification service for parental outreach, emergency broadcasts, school information, student attendance alerts, secure file delivery, and other communications for education.
  • A safe and secure service that enables schools to communicate in a timely matter, and ensure messages are received without delay or issues caused by email filtering or blocking.
  • A service which makes use of recorded phone messages, emails, and text messages (optional to opt-in) to relay important information to students and parents/guardians.
  • A service which makes use of contact information found on MyEDBC (provincial information system) to relay messages. (No action required to receive the service except for text message notifications requires parents/guardians to opt-in)
  • A service that will NOT replace other communication methods. (e.g., parents/guardians can continue to access and connect with administrators via phone, email, and TEAMS meetings as usual).

What do families need to do in preparation for the new notification service? 

  • Read this information to get familiar with the service and know what to expect. An infographic about the tool is here. 
  • Ensure your contact information on MyEDBC is up to date (email addresses and phone numbers). Please contact the school to make changes.
  • If contact information is up to date, you will automatically receive phone and email messages.
  • If you want to take advantage of the text message notification service (optional), please follow the attached instructions. If you have already opted-in by responding to an earlier text message sent by the District, no further action is needed. Instructions to opt-in are here.

If you have any questions or concerns, please contact your school or email feedback@sd35.bc.ca.