Last updated: April 2, 2020

In an effort to provide you with updated information, we have created Frequently Asked Questions as they relate to our school district, and as we receive confirmation and clarification from our Provincial Health Office and the Ministry of Education. Please note answers are subject to change, as this will be edited and updated when more information becomes available. If you have a question that you do not see listed below, please email: feedback@sd35.bc.ca.

For Ministry of Education FAQs “Continuity of Learning in the K-12 education system” read here.
  • Essential Service Workers

    1. Who qualifies as an Essential Service Worker eligible to receive childcare organized by the Langley School District?
      As of March 30, the Langley School District is working on providing childcare for Tier One Essential Service Workers. The province defines Tier One workers as those employed in Health and Health Services, Social Services, Law Enforcement, First Responders, and Emergency Response. For childcare, Tier 1 also includes children referred by Ministry of Children and Family Development and Delegated Aboriginal Agency social workers. The District will organize and communicate the expansion of childcare to other tiers of Essential Service Workers, as and when directed by the province.
    1. When will we be hearing information regarding childcare for Essential Service Workers?Any parent/guardian who has completed the Essential Service Worker survey emailed by the District on Friday, March 27, will have already received initial contact by phone or email from District staff.
      Please email: feedback@sd35.bc.ca if you are an Essential Service Worker and the following applies to you below:

      • I completed the survey but have not been contacted by District staff.
      • I missed the deadline to complete the survey.
      • I didn’t receive the survey.

      District staff will follow-up and gather information needed to deliver childcare.

    1. I am an Essential Service Worker but I don’t need childcare now. My shifts may change in the future and may require childcare. What is the process in this situation?
      The Langley School District is working on providing childcare for Essential Service Workers as directed by the province. We are making efforts to ensure that there is childcare capacity for families in need during this public health crisis. If your family’s situation changes, please contact your school administrator to let them know. They will be able to outline next steps.
    1. Do both parents have to be Essential Service Workers to qualify for childcare?
      Priority will be given to families in which both parents are Essential Service Workers.
  • Operations

    1. When will the suspension of in-person instruction end?
      On March 17, the province suspended in-person instruction until further notice. Any changes to this direction would come from the Minister of Education, who would consult with public health agencies prior to changing this status.
    2. Will the school year be extended into the summer months?
      We have not received this direction from the Ministry of Education. The decision to extend the school year would be made by the Minister. It’s too early to determine if this will be necessary.
    3. With the suspension of in-person instruction, who is allowed to go into schools/District buildings?
      Access to schools will be coordinated by the school administrator. Access for students and parents/guardians will be limited. Administrators will communicate this information with their community. Access to District sites will be coordinated by building managers. Please adhere to health and safety protocols upon entering buildings such as washing your hands and practicing physical distancing.
    4. Is the School Board Office open?
      Our School Board Office is open to the public from 8:00 am until 3:30 pm Monday to Friday. Limited service is available and members of the community are asked to pre-arrange a meeting with our staff. For assistance and to pre-arrange a meeting, please either phone (1-604-534-7891) or email (sboswitchboard@sd35.bc.ca). For information, the public can visit our district website (sd35.bc.ca).
    5. Are schools and sites being cleaned during the period of suspended in-person instruction?
      All Langley School District sites are receiving enhanced cleaning during this COVID-19 outbreak. Our custodial staff are focussing on high touch surfaces such as doorknobs and desktops. They will also be using a bio-misting machine to sanitize spaces.
    6. Will school grounds be closed to the public (playgrounds, recreation facilities)?
      All District playgrounds are closed until further notice. As of Friday, May 15, recreation facilities are open. Please adhere to health and safety guidelines on posted signage and respect physical distancing when outdoors.
    7. Will school facilities be closed to rental bookings?
      All facilities rentals have been cancelled and suspended until further notice. The District will update and post updates here when information is made available.
    8. Can students/parents and guardians visit the school to pick up belongings/school supplies/resources?
      Students/parents/guardians will have opportunities to visit the school to retrieve their personal belonging/school supplies/resources but times will be limited. Schools will schedule and communicate this information to families directly.
    9. What measures are being taken to ensure the students/staff/parents are safe when on site?
      Students/staff/parents must use the front entrance only and follow all necessary health and safety protocols, such as hand washing and practicing physical distancing, as directed by the Provincial Health Officer. Please practice physical distancing – stay 2 meters (or 6 feet) apart from others. There will be appropriate signage communicating health and safety protocols at the front entrance of schools and inside buildings.
    10. What can I do to prevent the spread of infection?
      As advised by the Fraser Health Authority, follow the same procedures as what is recommended during cold and flu season. This includes washing your hands often with soap and water; covering your mouth and nose when coughing or sneezing; avoiding others who are unwell; and staying home when you are sick, avoid travel outside Canada; self-isolate for 14 days if returning from travel outside Canada or were exposed to COVID-19; and contact your primary health provider or Health Link 811 if you have questions about your health.
  • Students and Instruction

    1. Will students be provided with online learning opportunities during the closure?
      The District is developing a Continuity of Learning Plan to provide education for our students. The plan for instruction will be a blended model – online and paper – at-home learning. The plan includes a variety of strategies developed dependent upon the grade level of the child, access to technology, technical expertise, and need for additional supports. On Friday, March 27, the District shared its preliminary Continuity of Learning Plan found here with the school community. Please note, District staff are continuing to develop and update the plan in the weeks and months to come.
    2. How will students take tests or be assessed?
      Assessments and administering tests/exams will depend on the grade level/course/teacher. Please contact your teacher directly for your corresponding course.
    3. What will happen to school sanctioned events like IDEA Summit, IDEA X, school musicals, and car shows?
      As directed by the Provincial Health Officer, the ban of gatherings of more than 50 people is in effect until the end of May. All District and school events are cancelled. District staff are reviewing the feasibility of running the IDEA Summit and IDEA X in Fall 2020 and will update when information is made available.
    4. What will happen to school trips (local, regional, national, international)?
      As directed by the Provincial Health Officer and other agencies, all District and school trips (local, regional, national, international) are cancelled.
    5. What will happen to grade 12 Capstone?
      Grade 12 students are expected to complete their Capstone projects. The District staff will work with teachers to come up with options for sharing them with audiences.
    6. What will happen to grad ceremonies?
      As directed by the Provincial Health Officer, the ban on gatherings of more than 50 people is in effect to the end of May. All grad related events are cancelled. The District and schools will be reviewing how to recognize graduation and will update as soon as information is made available.
    7. Will Grade 12 students be at risk of not graduating?
      According to the District Continuity of Learning Plan, grade 12 students will be a priority for our staff. The District will accelerate learning, personalize experiences, and create opportunities to ensure grade 12 students are successful and graduate. If students make the effort to meet their learning outcomes as directed by their teachers, then the expectation is graduation. Students will continue to work with your teachers moving forward.
    8. Will I have to redo my current grade?
      Every student will receive a final mark based on their demonstration of the learning outcomes by the end of June. Students in a positive academic standing will advance to the next grade.
    9. Will the suspension of in-person instruction impact mid-term reports?
      At this time, we would expect midterm reports to go home as scheduled.
    10. If I am failing or have a low mark in a course, will I be able to improve my marks with the suspension of in-person instruction?
      There will be opportunities for students to improve their marks/grades in the coming weeks/months. Students, with support from their teachers, must put in the effort to be successful. Please contact your teacher/administrator if you have concerns.
    11. Will this impact college and university applications?
      We do not believe there will be an impact, however, it’s best that you check with your college or university.
    12. What are student Learning Outcomes? Will they be different with the suspension of in-person instruction?
      Our education goal for students is to do more than maintain learning. We will do our best to transform learning, find new education opportunities, and inspire innovation. Your teacher will be communicating learning outcomes at a later date.
    13. What supports will be available for students with diverse abilities?
      Learning Support Services staff and teachers will be connecting with families, assessing their needs, and delivering supports. The level of support is dependent on their situation, will be continually reviewed, and communicated to families.
    14. What supports will be available for students with health and safety needs?
      Our first goal is to meet the basic needs of students and families, with a focus on providing health and safety supports. As educators, we realize if these basic needs are not met, learning cannot take place. Administrators and teachers will be connecting with families, assessing their needs, and delivering supports. The level of support is dependent on their situation and will be continually reviewed. Support may include access to food or counselling. For example, the Langley School District Foundation is providing families with identified needs with gift cards to grocery stores. If you want to help our families, please consider donating online to the programs here.
    15. Where can I update my student/parent/guardian contact information?
      To update contact information, please email your school office. The District/schools are asking families to update contact details needed for us to relay important information related to education and public health.
    16. How can I register my child for Kindergarten or any other grade for the 2020-2021?
      Due to the impacts of COVID-19, the District has extended the deadline for Kindergarten registration for 2020-2021 school year to Friday, April 10. The District is currently developing the process of registration. We will communicate this information as soon as possible, which can also be found here.